Included services & things to know

Useful information about your vacation with us

Useful information


Your reservation becomes binding upon payment of a deposit corresponding to 20% of the total booking price.

Booking confirmation

Your booking becomes valid as soon as you receive our booking confirmation.

Arrival and departure

The apartment is at your disposal from 2 p.m. on the day of arrival until 10 a.m. on the day of departure.


On request, we will be happy to deliver fresh bread rolls to your apartment.


Unfortunately, pets are not allowed in our apartments. Thank you for your understanding.


Please be informed that smoking is not allowed in the apartment.


You are welcome to park your car for free in our underground garage (1 parking space per apartment).

Travel insurance

Sometimes, unforeseen circumstances get in the way of a well-deserved holiday. This is why we recommend taking out travel insurance to cover any expenses paid or due in the event of cancellation.

Cancellation policy

Although Italian consumer protection laws don’t provide for the right of cancellation, we grant you the option of cancelling your booking under the following conditions:

  • 30 days or less before arrival: the deposit is retained as handling fee
  • 3 days or less before arrival: the booking price is charged in full

Please refer to articles 45-67 of the Italian Consumer Protection Code (legislative decree 206/2005).

Payment options

You can settle your invoice by cash or credit card (VISA, Mastercard or EC Card).

Included services and amenities:

  • Final cleaning
  • Heating and electricity
  • Provision of tea towels and bath towels, bed linen and kitchen utensils
  • Wi-Fi
  • Free parking space in our underground garage
  • Ski room with ski boot heater
  • Storage for bikes and sports equipment
  • Reduced entry to the Cron4 pool in Reischach: €2.50 for a day ticket
  • Approx. 50% discount on sauna entry at Cron4
  • Holidaypass

Rates are per person (from 14 years) per day and apply from 01.01.2023. Additionally, a tourist tax is levied in the amount of €2.10 per person/night for every guest from 14 years.